Inkroom

Support

Getting startedConsent kioskDepositsBackups and new devices

Common questions

Getting started

How do I set up Inkroom?

Open the app, enter your studio name, your hours and your deposit policy, and pick the Tattoo or Piercing template. Or tap Try with sample data to look around first.

Does Inkroom need internet?

No. Everything works offline. Internet is only used when you send a message, sync through your own iCloud, or buy Pro.

How do I restore my Pro purchase?

Open Settings > Inkroom Pro and tap Restore Purchases, signed in with the same Apple Account. Family Sharing works too.

Consent kiosk

How do I stop clients leaving the kiosk?

The form cannot be closed without your Face ID or passcode. For extra safety turn on Guided Access in Settings > Accessibility, then triple-click the side button before handing the iPad over.

What if the app closes while a client is signing?

Every answer is saved as it is entered. Open Inkroom again and the form returns to the same step.

Are the form templates legal in my state?

They are a starting point that covers common questions. Rules differ by state and county, so check with your local health department and edit the wording in Settings > Form templates. You can also print a blank form for ink signatures.

Deposits

Does Inkroom take a cut of deposits?

No. Clients pay you directly by cash, Zelle, Venmo, Cash App, card at your shop or your own payment link. Inkroom only records it and applies your policy when a booking moves.

How does rescheduling work with my deposit policy?

Tap Reschedule on a booking. Inkroom checks the notice given and the reschedules used, and tells you the result, like "Deposit transfers. 1 of 1 reschedules used." You can override it and note why.

Backups and new devices

How do I move Inkroom to a new iPhone or iPad?

In Settings > Back up to file, save a backup with a password, then open that file on the new device and enter the same password. Or open Backup and move on both devices and send the records directly.

I forgot my backup password.

We can't recover it; the file is encrypted with your password only. Make a new backup from the device that still has your data.

Why can't I see signed forms on my iPhone?

Health answers and signatures stay on the device where the client signed, usually the studio iPad. Bookings and clients sync, forms do not. Use a backup file to move forms between your devices.